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Frequently Asked Questions
What Services does Well2Care Provide?
Our app is tailored to meeting unique health and wellness needs, providing easy access to a range of services, including:
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Emergency Services and Trauma Counselling,
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Symptom Checking/Medical Question Support,
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Access to Call Centre Advisors
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Virtual Doctor Consultations (voice, text or video) and
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E-pharmacy for medicine orders
Is there a way to speak to a advisor if I have questions?
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Yes, you can engage in real-time conversations with contact centre through the "Chat" feature, providing instant support for your queries.
What emergency services does the app provide?
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The app includes an emergency feature, ensuring swift access to crucial services during urgent situations, connecting you with necessary resources and guidance when immediate attention is required.
How can I check my symptoms or ask medical advice on the app?
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Simply navigate to the "Chat To MedicBot" feature, where you can input your symptoms or ask general medical advice to receive relevant information and guidance.
How do I talk to a healthcare provider through the app?
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Connect with healthcare professionals via voice or video calls by accessing the "Dial A Doctor" feature, ensuring convenient and immediate healthcare support.
Why is health and wellness important ?
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Good health and wellness contribute to improved academic performance, mental well-being, and overall quality of life during the student years.
What are the long-term benefits of establishing healthy habits during the student years?
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Establishing healthy habits during the student years can lead to lifelong well-being, reducing the risk of chronic diseases and promoting a healthier lifestyle, while also building mental and emotional resilience for future challenges.
What role does mental health play in overall wellness?
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Mental health is a crucial component of overall wellness, influencing emotional well-being, cognitive function, and the ability to cope with stress.
How can educational institutions promote a culture of health and wellness?
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Institutions can promote health and wellness through wellness programs, fitness facilities, mental health resources, and educational campaigns.
Why is it important for educational institutions to focus on student well-being?
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Prioritizing individual well-being creates a conducive environment for learning, reduces stress, and fosters a sense of community and support.
How does nutrition contribute to overall health?
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A balanced and nutritious diet provides essential nutrients, supports energy levels, and contributes to overall physical health and well-being.
What resources are available on campus to support student health and wellness?
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Educational institutions often provide health services, counselling, fitness facilities, and educational materials to support student well-being.
What impact does stress have on an individual's health, and how can it be managed?
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Stress can negatively affect both physical and mental health; however, adopting stress management techniques, utilizing counselling services, and accessing support systems can significantly help individual's cope, enhancing their overall well-being and academic performance. Additionally, creating a balanced lifestyle with adequate sleep, exercise, and social connections can further mitigate the impact of stress and promote a healthier, more fulfilling experience.
How can a supportive campus community contribute to student health?
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A supportive community provides a sense of belonging, reduces feelings of isolation, and encourages healthy behaviours among students.
What role do preventive healthcare measures play in overall wellness?
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Preventive measures, such as vaccinations and regular health check-ups, help identify and address health issues early, promoting long-term wellness.
How can individuals maintain a healthy lifestyle?
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The habits and knowledge acquired during the student years can contribute to a lifelong commitment to health and wellness.